Sarah Reed Children's Center


Effectively follow your mission with an actionable plan in place.

sarah reed logoNow more than ever, stronger nonprofits mean stronger communities.

Children are especially vulnerable these days, as are the non-profit organizations that serve them. So when Jim Mando, President and CEO of the Sarah Reed Children’s Center, came to Decision Associates with an especially perplexing dilemma, we were determined to help him find a solution.

Jim explained that even the most successful, well-established social service agencies are finding it increasingly difficult to fulfill their missions. Faced with government belt-tightening, a growing number of referrals, employee burnout, and aging facilities, many organizations are being forced to eliminate services, or worse yet, shut their doors.

Not so at Sarah Reed. For more than 100 years, the center has cared for traumatized children, and they are not about to give up now.

Nothing a little creative problem solving can’t fix, we thought, as we introduced the organization to our strategic planning process.

Working with these dedicated professionals, graduate students and volunteers has been a transformational experience – both for them and for Decision Associates. Now, after months of examining every aspect of their services and operations, the Sarah Reed Children’s Center has a comprehensive, long-range plan. This plan will strengthen its core services, establish a master facilities plan, reduce Sarah Reed’s reliance on government funding, strengthen employee hiring and retention practices, and improve management of its facilities. It’s not going to be easy, but with a new plan in place, the center will be better able to carry out its mission.

With their permission, we’d like to share their mission and vision statements here.

Mission Statement

The Mission of Sarah Reed Children’s Center is to improve the quality of life for children with personal, social, and emotional problems. Through teamwork, we provide a broad range of high quality, innovative and effective mental health services, to help children realize their potential, and experience success in their families, schools, and communities.


Sarah Reed Children’s Center strives to be nationally recognized for quality, integrity, progressive leadership and standards of excellence in the field of children’s mental health.

“Decision Associates exceeded our expectations, which were very high to start with, and we were pleased with the result of their work and assistance on our strategic plan. They were the right organization at the right time to help our organization become what we need to be in the next few years. They led us in such a way to allow us to move forward, which is not always easy, and accomplish a lot in a short time. The proof is that the strategic plan has been widely acknowledged as being perfect for us with comments coming not just from within, but from the community as well. We will engage them again when we are ready for an update.”

~ John Oliver, President

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