
Doug is an accomplished operations and HR professional with 20+ years of extensive leadership experience within small and large companies, primarily in the restaurant industry. He has trained all levels of management in leadership development, and operational improvement. He excels in building high-performing teams, conquering difficult recruitment issues, resolving complex employee relations matters, while enhancing employee engagement and satisfaction. He brings knowledge and enthusiasm to assisting business owners and leadership teams in improving their level of success through review of their policies, processes and implementation of improvement planning.
Originally from Erie, Pennsylvania, Doug’s background includes senior leadership positions with several national corporations as well as building and owning several businesses in human resource consulting, operations and recruitment.
Expertise
- Coaching & Staff Development
- Employment Regulations & Compliance
- Employee Relations
- Entrepreneurship
- Human Resources Management
- Leadership Development
- Operations Improvement
- Performance Management
- Recruitment & Retention
- Strategic Planning
- Talent Succession Planning
- Workforce Planning
Education
- BA, Business, Mercyhurst University, Erie, PA
- HR Certification, American University, Washington, DC
Professional / Civic Affiliations
- Muscular Dystrophy Association – past Board of Directors VP, Washington, DC