Client Services

Unparalleled experience and business acumen 

service consultingBased in Erie, Pa., Decision Associates offers a wide range of client services to companies in manufacturing, professional services, nonprofit, healthcare and the public sector. We have decades of experience helping organizations achieve their business objectives and improve organizational performance.

Our client services include:

"At the time Elizabeth Cipolla from Decision Associates began consulting for CBB, we were going through a period of difficult transition. We knew there were administrative items that needed to be addressed, but Elizabeth went further. She could see that our culture had been negatively impacted by a series of challenges in previous years. More importantly, she knew how to help us change that.

Thanks to the programs Elizabeth developed for CBB, we enjoy a completely different culture. There is a positivity and comradery that permeates our organization now. People report feeling appreciated and more part of the process. There is laughter again, and that's a wonderful sound to hear."

~ Deanna Renaud, Executive Director
Community Blood Bank

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